Our warranty covers all material defects and/ or construction faults of the manufacturer.
The replacement of parts or repair must be undertaken by an official Y-UK/Toku/Red Rooster/Trelawny or AGP service centre and is free of charge when the tool is covered by warranty. Carriage or postage is the responsibility of the account holder/customer.
Damage attributed to normal wear and tear, overloading or incorrect use is excluded from warranty. Replacement tools or claims for loss of production as a consequence of a warranty claim is not included in the warranty agreement. Repairs under warranty can only be considered, when the tool is in its original state and it is accompanied by the purchase invoice.
Warranty claims have to be made through the distributor, who has supplied the tool concerned.
DURO reserve the right to make specification changes to our products without prior notification.
Warranty conditions are based on an 8 hour working day.
The warranty period from the date of purchase is as follows:
24 months: Y-UK, heavy duty hammers and breakers
12 months: Y-UK, Red Rooster, Trelawny, Toku and AGP industrial air tools & machines
3 months: On repairs and replaced spare parts, which are repaired by our official service workshops.
